SUPPORT & SERVICES
MRAS provides extensive Customer and Aftermarket support for our product lines. Leveraging our extensive experience as an OEM (original equipment manufacturer) for nacelles and their thrust reversers, MRAS products are found on a wide range of jet engines, including the CFM International LEAP-1A and LEAP-1C, as well as GE Aviation’s GEnx-2B, Passport, CF34-10A, CF34-10E and CF6. Strategically located in the Baltimore, Maryland, we are at the heart of the U.S. East Coast air corridor.
We provide a wide range of aftermarket support on a global basis
- Customer Field support teams located in Asia Pacific, India, Europe, North and South Americas supporting specific product lines
- Spare Parts and Distribution logistics- See dedicated tab
- Product Support Engineering.
- Technical Publications and distribution
- Warranty Support- MRAS provides comprehensive warranty support including claim processing, part repair/replacement/recertification, and reimbursement where applicable. Please direct MRAS Warranty related inquiries to MRAS.Warranty@mras.com.
- To submit a claim, click here
Our Customer Contact Center is fully operational to handle any spare part or technical emergency with two locations (Singapore and Baltimore) providing seamless global support on a 24/7 basis.
Phone +1-410-346-0502 or +6531292468
Engineering Solutions
MRAS is a global leader in engineering solutions for nacelles and aerostructures, delivering exceptional expertise from initial concept development to fielded product support. With a comprehensive range of capabilities and a deep-rooted commitment to innovation, MRAS partners with aerospace OEMs and Tier 1 suppliers to address their most complex engineering challenges.
Technical Publications
MRAS Technical Publications Gateway
To ensure you are contacting the correct OEM for product support please refer to the Hardware Customer Support Responsibilities Chart.
